Individuals in this job are usually the first contact point in healthcare organizations encountered by patients and visitors, whether on the phone, online or in person. They assist in coordination at Front Desk at Healthcare Facility. They can be placed in multiple departments like Billing, TPA, Call centre, Patient Feedback, Health Check-ups etc
This job role requires individuals to have good communication skills and ability to handle stress and activity while managing fast- paced of hospital duties. They must be computer savvy. They must be skilled to interact with a wide range of personality types in both pleasant and difficult situations. The job requires individuals to possess key qualities such as patience, confidence, maturity, compassion, patient centricity, good listening circumstances.
- Bridging the gap between medical & lay persons with right updated knowledge
- Fulfil requirement of various industry like hotels, schools, factories etc.
- Apply for specific opportunities in healthcare team within an organization
- Add on certification to help individuals with life skills