Hospital Executive
Individuals in this job are usually the first contact point in healthcare organizations encountered by patients and visitors, whether on the phone, online or in person. They assist in coordination at Front Desk at Healthcare Facility. They can be placed in multiple departments like Billing, TPA, Call centre, Patient Feedback, Health Check-ups etc
This job role requires individuals to have good communication skills and ability to handle stress and activity while managing fast- paced of hospital duties. They must be computer savvy. They must be skilled to interact with a wide range of personality types in both pleasant and difficult situations. The job requires individuals to possess key qualities such as patience, confidence, maturity, compassion, patient centricity, good listening circumstances.
Benefits: –
- Bridging the gap between medical & lay persons with right updated knowledge
- Fulfil requirement of various industry like hotels, schools, factories etc.
- Apply for specific opportunities in healthcare team within an organization
- Add on certification to help individuals with life skills
- Introduction to functions of Hospital Front Desk Coordinator
- Consent, Reporting and Documentation
- Basic, Structure and Function of the Human Body
- Introduction to Medical Terminology
- Infection Control and Prevention
- Personal Hygiene
- Professional Behaviour at Work
- Rights and Responsibilities of the Patient
- Maintaining a Conducive Environment in Emergency Situations
- Hospital Information System (HIS)
- Payment and Billing
- Customer Service Excellence and Patient Satisfaction
- Safety & First Aid
- Basic Life Support
- Biomedical Waste Management
- Fire Safety
- Basic Computer Knowledge
- Soft Skills and Communication
- Training by experts in the field of hospital administration
- Understand all administrative processes in a hospital set-up
- Hands-on practice on HIS
- Internship and placement support in reputed hospitals
- Minimum educational qualification should be 12th
- Graduates preferred for jobs
- Students with good communication & presentation skills