Debt Recovery Agent (DRA) Training Course

Debt Recovery Agent Training

Reserve Bank of India has advised the Indian Banks’ Association to formulate, in consultation with the Indian Institute of Banking and Finance (IIBF), a certificate course for Debt Recovery Agents who have undergone 100/ 50 hours of training. RBI has also stipulated that Banks/ NBFCs should ensure that within one year all their recovery agents should undergo the above training and obtain the certificate from IIBF. Further, the service providers engaged by Banks/ NBFCs should employ only such personnel who have undergone the above training and obtained the certificate for recovery from IIBF.

• General Banking
• Banker – Customer Relationships
• Account opening & operations in accounts
• Terms relating to Interest Rates
• Deposit Schemes
• Credit Cards & Debit Cards
• Provisions of NI Act for Payment and Collection of Cheques
• Loans & Advances
• Documentation
• Modes of charging securities
• Asset Classification
• Loan Recovery
• Soft Skills

• Training delivered by professional & experienced bankers from BFSI sector.
• Additional training on Soft skills.
• We have successfully trained and certified ~ 50000+ participants pan India for various Banks and NBFCs.

• Direct Selling Agent/ Direct Marketing Agent/ Debt Recovery Agent who is engaged directly or indirectly either for remuneration or for commission in connection with recovery of debt of banks or enforcement of securities in banks.
• Any individual who would like to make a career as a Debt Recovery Agent for a bank.
• Minimum eligibility criteria- 10th pass.