Debt Recovery Agent (DRA)

Reserve Bank of India has advised the Indian Banks’ Association to formulate, in consultation with Indian Institute of Banking and Finance (IIBF), a certificate course for Debt Recovery Agents who have undergone 100/ 50 hours of training. RBI has also stipulated that Banks/ NBFCs should ensure that within a period of one year all their recovery agents should undergo the above training and obtain the certificate from IIBF. Further, the service providers engaged by Banks/ NBFCs should employ only such personnel who have undergone the above training and obtained the certificate for the purpose of recovery from IIBF.

• General Banking
• Banker – Customer Relationships
• Account opening & operations in accounts
• Terms relating to Interest Rates
• Deposit Schemes
• Credit Cards & Debit Cards
• Provisions of NI Act for Payment and Collection of Cheques
• Loans & Advances
• Documentation
• Modes of charging securities
• Asset Classification
• Loan Recovery
• Soft Skills

• Training delivered by professional & experienced bankers from BFSI sector.
• Additional training on Soft skills.
• We have successfully trained and certified ~ 50000+ participants pan India for various Banks and NBFCs.

• Direct Selling Agent/ Direct Marketing Agent/ Debt Recovery Agent who is engaged directly or indirectly either for remuneration or for commission in connection with recovery of debt of banks or enforcement of securities in banks.
• Any individual who would like to make a career as a Debt Recovery Agent for a bank.
• Minimum eligibility criteria- 10th pass.